Refund & Cancellation Policy
Thank you for booking your tickets with us. We understand that plans can change, and we aim to handle cancellations and refunds in a fair and transparent manner.
1. Ticket Cancellation
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All ticket cancellations must be requested by the ticket holder before the event date.
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Cancellation requests must be made through your account or by contacting our support team at eventilia.in@yahoo.com
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Some events may have specific cancellation deadlines or may be marked as non-refundable — please review the event’s terms before booking.
2. Refund Eligibility
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Refund eligibility depends on the event organizer’s policy and the time remaining before the event.
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Full refunds are typically available for cancellations made at least 7 days before the event.
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Cancellations made within 7 days of the event may not be eligible for a refund or may incur a cancellation fee.
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No refunds will be issued for no-shows or after the event has taken place.
3. Event Cancellation or Postponement
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If the event is cancelled by the organizer, you will be entitled to a full refund of the ticket price.
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If the event is postponed, your ticket will remain valid for the rescheduled date. If you cannot attend the new date, you may be eligible for a refund as per the event organizer’s policy.
4. Non-Refundable Fees
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Booking fees, convenience charges, and payment gateway fees are non-refundable unless otherwise specified.
5. Refund Process
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Approved refunds will be credited back to the source account in 7-10 business days.
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Refund timelines may vary based on your bank or payment provider.
6. How to Request a Refund
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To request a refund, please provide your booking ID, event name, and reason for cancellation to eventilia.in@yahoo.com
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Our support team will review your request and respond promptly.
7. Contact Us
If you have any questions about our Refund & Cancellation Policy, please reach out to our support team:
